Privacy Policy — Tagnect

Last updated: August 21, 2026

This Privacy Policy describes how Tagnect (“Tagnect”, “we”, “us”) collects, uses and protects information when you use Tagnect’s apps. Tagnect provides two separate apps: the guest app (“Tagnect”), which connects you to a venue’s Wi‑Fi network through NFC tags, and the venue‑staff app (“Tagnect Manager”), used by a venue’s managers to program tags and issue access codes. What we process depends on which app you use, as detailed in Section 2. Tagnect is a control‑plane platform: it orchestrates the venue’s own network controller and does not carry your internet traffic. When you connect at a participating venue, that venue is the controller of the access data for its network and Tagnect acts as a service provider (processor) on the venue’s behalf, processing the data needed to authorize and manage the connection.

1. Who is responsible for the data

Tagnect is currently operated by Ieso Dutra Junior. As the business establishes its operating entity, the responsible party named here will be updated accordingly. For any privacy request, use the contact in Section 8.

2. Data we collect

What we process depends on which of the two apps you use.

2.1 Guest app (“Tagnect”)

To connect you to the network and keep access secure, we process:

• Device MAC address — your device’s network identifier, obtained from the venue’s Wi‑Fi controller, used to grant and manage your access.
• Connection and session data — the network used, the time and duration of access, and the assigned access profile, which may include session time, bandwidth and/or data quota when supported by the venue’s network infrastructure.

The guest app does not collect your location and does not access your device’s GPS.

The guest app does not require creating an account or signing in, and we do not collect the name, email, phone number or payment data of the end user connecting to Wi‑Fi.

2.2 Manager app (“Tagnect Manager”)

The Tagnect Manager app is used by venue staff, not by guests, and requires a Tagnect manager account (or an invite code from the account owner). For staff who sign in, we process:

• Account email address — identifies the manager’s Tagnect account; used to authenticate sign‑in and secure access to the venue’s management functions.
• Device identifier — a stable device ID sent at sign‑in, used to bind the session to the device and help keep access secure.

These are linked to the manager’s account and are used only to operate the app; they are not used to track you across other companies’ apps or websites and are not used for advertising. The Manager app does not process guests’ personal data, does not use your location or GPS, and contains no purchases — billing is handled separately by the account owner on the Tagnect web console.

3. How we use the data

• Authenticate and authorize your access to the venue’s Wi‑Fi network.
• Authenticate venue staff who sign in to the Tagnect Manager app and secure their management session.
• Apply the per‑customer access policies defined by the venue, to the extent supported by its network infrastructure.
• Keep access secure (help prevent misuse of credentials).
• Operate and improve the service.

Legal basis: performance of the service you request by connecting, and our legitimate interest in the security of the network. Where consent is the applicable basis under your local law, you may withdraw it at any time.

4. Sharing

We do not sell your data. Access data is shared only with the venue where you connect and with the technical infrastructure required to operate the service (the Wi‑Fi controller and our hosting/server providers, acting as our sub‑processors). We do not share your data with third parties for advertising purposes.

5. Retention

We keep connection data only for as long as necessary to operate the service and meet legal obligations, after which it is deleted or anonymized.

6. Security

We apply technical and organizational measures to protect the data, including encrypted communication (HTTPS/TLS) and integrity signatures on requests. The Wi‑Fi credentials Tagnect uses are temporary and rotated, reducing the window in which an exposed credential remains usable: once a credential’s time block and grace period expire, it can no longer be used for a new association. On compatible managed infrastructure, access may also remain restricted until the device is validated by the server and promoted to its authorized profile.

7. Your rights

Depending on where you live, applicable data protection laws may give you the right to:

• confirm whether we process your data and request access to it;
• correct incomplete or outdated data;
• request deletion, anonymization or blocking of unnecessary data;
• be informed about with whom we share your data;
• withdraw consent, where processing is based on consent.

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete and opt out of the “sale” or “sharing” of personal information; Tagnect does not sell or share personal information as those terms are defined. To exercise any right, use the contact below.

How to request deletion of your data

To request deletion of your Tagnect Manager account and its associated data, email usetagnect@gmail.com from — or naming — your account email address, with the subject “Data deletion”. After we verify the request, we delete the account data we hold about you: your account email address and the device identifier linked to your sign‑in sessions. Connection and session records are kept only as described in Section 5 and are then deleted or anonymized. We complete verified deletion requests within 30 days. (Guests using the “Tagnect” app do not have an account; see Section 2.1 for the limited data processed there.)

8. Contact

To exercise your rights or ask questions about this policy, contact us:
Data contact: Ieso Dutra Junior
Email: usetagnect@gmail.com

9. Changes

We may update this policy from time to time. The date at the top indicates the current version. Material changes will be communicated through the service’s channels.